How to Win Friends and Influence People

I just realized that Dale Carnegie’s principles are less than 140 characters each 😉 So – here they are in bite size. [retweet URLs reference the wiki article]

And here they are in YAML

Fundamental Techniques in Handling People

1. Retweet Don’t criticize, condemn, or complain.
2. Retweet Give honest and sincere appreciation.
3. Retweet Arouse in the other person an eager want.

Six Ways to Make People Like You

1. Retweet Become genuinely interested in other people.
2. Retweet Smile.
3. Retweet Remember that a man’s Name is to him the sweetest and most important sound in any language.
4. Retweet Be a good listener. Encourage others to talk about themselves.
5. Retweet Talk in the terms of the other man’s interest.
6. Retweet Make the other person feel important and do it sincerely.

Twelve Ways to Win People to Your Way of Thinking

1. Retweet Avoid arguments.
2. Retweet Show respect for the other person’s opinions. Never tell someone they are wrong.
3. Retweet If you’re wrong, admit it quickly and emphatically.
4. Retweet Begin in a friendly way.
5. Retweet Start with questions the other person will answer yes to.
6. Retweet Let the other person do the talking.
7. Retweet Let the other person feel the idea is his/hers.
8. Retweet Try honestly to see things from the other person’s point of view.
9. Retweet Sympathize with the other person.
10. Retweet Appeal to noble motives.
11. Retweet Dramatize your ideas.
12. Retweet Throw down a challenge & don’t talk negative when the person is absent, talk about only positive.

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment

1. Retweet Begin with praise and honest appreciation.
2. Retweet Call attention to other people’s mistakes indirectly.
3. Retweet Talk about your own mistakes first.
4. Retweet Ask questions instead of directly giving orders.
5. Retweet Let the other person save face.
6. Retweet Praise every improvement.
7. Retweet Give them a fine reputation to live up to.
8. Retweet Encourage them by making their faults seem easy to correct.
9. Retweet Make the other person happy about doing what you suggest.

I love “How to WIn Friends & Influence People”.. amazing book. Have read it twice. It’s brilliant!